Thunder Bay Regional Health Sciences Centre, we recognize
that patient-centred care involves support from family and
friends. The TBRHSC Patient Email Service is a free
service that offers the opportunity for loved ones to keep
in touch during a hospital stay. To use the service, simply
complete the form below with your message and the patient's
formal name and room number. Patients are unable to send electronic
replies to correspondence they receive while in the hospital.
This service is not to be used for obtaining medical advice,
for urgent matters or as a form of communication to contact
a healthcare professional with general health-related questions.
These messages will be deleted from the system.
Volunteers will deliver the sealed email message within 24
hours of receiving it. Emails received on weekends and holidays
will be delivered the next business day. Unfortunately, we
cannot deliver email messages after a patient has been discharged
from the Health Sciences Centre and gone home.
Important privacy information about the TBRHSC Patient Email Service
- As Patient Email is not a secure form of communication, please do not send sensitive subject matter.
- We are unable to confirm delivery of any emails due to patient confidentiality.
- If a patient has requested that their name be removed from the patient directory, our volunteers will not be able to deliver
your email message.
- If the patient is discharged, your message will be disposed of securely, without notification to you.