Policies are required for safety, quality and infection control. Within
those limits, we can offer choices and flexibility to meet
individual patients’ needs. Most patients and families
welcome the understanding of our guidelines knowing we will
consider special circumstances and concerns.
You have the right to:
- Be treated with respect to reflect your dignity, individuality,
faith and cultural background.
- Privacy for your personal care and needs within available
- Sharing of information to help you and those you choose
to share the information with to understand your medical
- Participate in decisions about your care.
- Participate in your plan of care, including:
- treatment(s) and test(s) with an explanation of their
- other ways to treat your illness
- discharge plans.
- Refuse any recommended treatment(s), and receive information
about what could happen if you do refuse the treatment(s).
- Personal health information being kept confidential or
shared with others as you wish.
- Know the name, profession and duty of the interprofessional
staff working with you.
- Tell us any concerns you have about your treatment and
care. (see Comments/Feedback)
- Have us partner with you to collaborate and meet any
- Receive care in a safe environment.
You have the responsibility to:
- Give correct and complete information.
- Be actively involved in your care, treatment, and discharge
- Take part in planning for your follow-up care either
at TBRHSC or in the community.
- Be polite to staff, other patients, and families.
- Take care of your own personal things and valuables.
- Tell a staff member as soon as possible about any concerns,
congratulations, compliments or change ideas.
- Respect hospital property and hospital policy (rules).
- Please call to cancel or reschedule an appointment if
you are unable to attend.
- If you see a safety issue or have a safety concern, please
inform a staff member.