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 This
report marks the first full fiscal year of Thunder Bay Regional
Health Sciences Centre and its commitment to quality of care
in the region. We all realize that a world-class facility
is nothing without dedicated individuals such as those nominated
in our Annual Walk the Talk Awards.
Congratulations are extended to all nominee and recipients
of the 2005 Walk The Talk Awards. This year’s Leadership
Award recipient Arlene Thomson is joined by Individual Award
recipients Leona Cuma, Diane Hiscox, Debbie Kelly, Pam Macko,
Elizabeth Straiton, and Marcella Uhyrniuk. Courtesy Award
recipients were Gail North, Janis Fratpietro and Leona Cuma.
The Team Award included Print Shop, Graphic Designer and Media
Support, while the Department Award celebrates the Emergency
Department. Volunteer Award recipients include Jocelyn Bodnar,
Val Dennison, Anne Opaski and Earl Strey from TBRHSC Volunteer
Services; Dagmar Stephenson from TBRHS Foundation; and Jody
Nesti from the Northern Cancer Research Foundation. Medical
Staff Awards of Excellence were presented to Dr. Adrien Chan,
Dr. Lois Hutchinson, and Dr. Morris Mymko. Dr. Gabriel Mapeso
was awarded the President’s Award of Excellence. All
nominees and recipients exemplify the quality of staff, volunteers
and physicians providing care and service to Northwestern
Ontario.
Patient satisfaction continues to be a key indicator providing
our organization with direction to improve patient care and
all services provided to our clients. We continue to survey
our patients and in the past year, in partnership with Cancer
Care Ontario, surveyed our outpatients from the Regional Cancer
Centre. We continue to strive for excellence in those areas
that are of particular importance to our patients.
Canada-wide, health organizations are being held to higher
standards for patient safety. Thunder Bay Regional Health
Science Centre has developed a patient safety plan to augment
the many patient safety activies that have always been of
key importance to our organization.
Throughout the year many care and system teams, physicians,
privileged staff and volunteers are committed to quality patient
care and services. Our vision of world-class healthcare is
achievable only with their continued dedication and we applaud
their efforts in striving to achieve that vision.
Cathy Covino
Director Quality and Risk Management
Thunder Bay Regional Health Sciences Centre
Email: covinoc@tbh.net
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